This is a guide about recovery disks for Acer computers for the following versions of Windows: Windows XP, Windows Vista, Windows 7 and Windows 8.
A recovery disk is also known as a restore disc, repair disc, boot disc or rescue disk.
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Acer users can create a recovery and backup disk using the computer’s installed Acer eRecovery Management software. This software is available in most computers made by Acer, by default – unless removed manually.
Looking for a recovery disk for Acer?Download Easy Recovery Essentials, our recovery and repair disk for Acer computers.
Note: Depending on your computer model the following screenshots and steps from these instructions might be slightly different.
Contents
![]() Download alternative recovery disk for Acer
If the recovery partition of your Acer computer is corrupt or not working, you can download Easy Recovery Essentials that is compatible with Acer computers and with Windows XP, Vista, 7 or 8:
You can burn Easy Recovery Essentials directly to a CD, DVD or a USB flash drive.
You can use its Automated Repair feature to automatically find and fix boot errors of your computer.
Note: Easy Recovery Essentials can not be used to install or reinstall Windows.
Create the recovery disks for Acer using Acer eRecovery Management
Acer computers have, by default, a recovery partition (similar to the recovery partition of Dell computers) that allows users to restore their Windows system.
The software that allows you to create a recovery media, reinstall Windows without the original installation disk and reinstall the drivers of your system is called Acer eRecovery Management.
The eRecovery Management software can look different, depending on your Acer model. Here is how it looks on computers with Windows XP:
The Acer eRecovery Management software on different Acer models
The software for Windows 8 users should look like this:
The Acer eRecovery Management software for Windows 8 users
Acer eRecovery Management allows you to:
Create the recovery disk in Windows XP
Windows XP users can create a recovery disk for their Acer computers (desktops, laptops/notebooks etc.) by following these instructions.
USB flash drives are not available as a recovery media for Windows XP users.
Create the recovery disk in Windows Vista
Users with Windows Vista installed can create a recovery disk for their Acer computer using these instructions:
Create the recovery disk in Windows 7
Windows 7 users with Acer computers can follow these instructions to create the recovery disks. These instructions are similar with those of Windows Vista.
Create the recovery disk in Windows 8
Windows 8 users can create their set of recovery disks for Acer using the following instructions.
A CD or a DVD is not available as a recovery media for Windows 8. Use only USB flash drive with more than 16 GB in available file size. Make sure the drive you are about to use is blank. All previous data will be removed from the flash drive during this process.
Restore Acer computers
You can restore your system using the recovery partition that comes bundled in with your Acer computer.
You can boot into the recovery mode by pressing and holding the Alt and F10 key, when the splash screen appears (at the Acer logo), after you restart your computer.
If you haven’t created a backup disk of your computer using Acer eRecovery Management, you can only restore your computer to its factory default settings.
Warning:
Restoring your computer to its factory default settings erases all data from your computer and reinstalls Windows. Backup your files before you continue with this process.
You can use the Browse/Backup files feature of Easy Recovery Essentials (our recovery and repair disk) to access and backup your files. Download Easy Recovery Essentials for Acer computers from here.
Restore instructions for Windows XP![]()
Restore your Acer computer to its factory default settings or to the latest saved backup disk settings by following the instructions below.
Conn brass instrument serial numbers. If you are not able to boot into Windows XP to open Acer eRecovery Management, you need to:
If you want to restore the computer to its default factory settings without using the recovery disks, these are the instructions:
If you want to restore the computer using your saved Acer recovery disks, follow these instructions. These apply for the Acer eRecovery Management software branded with the Empowering Technology name:
Restore instructions for Windows Vista
If you want to restore the computer using the created Acer recovery disks, follow these steps. These instructions are for Windows Vista.
These steps are for the Acer eRecovery Management software without the Empowering Technology name. If your software version for the Windows Vista system is branded with Empowering Technology, follow the steps from Windows XP.
The Windows Vista software version should look like this:
The instructions are:
Restore instructions for Windows 7
You can restore your Windows 7 using your saved sets of Acer recovery disks by following these instructions:
Restore instructions for Windows 8
If you are able to boot into Windows 8, you can restore your system by following these instructions:
If you are not able to boot into Windows 8, but have the USB recovery disk created, you can restore the system by following these instructions:
TroubleshootingAcer eRecovery Management is not working
Acer eRecovery Management may not work if the D2D recovery option in the computer’s BIOS is disabled.
You can enable D2D Recovery option by following these instructions:
Acer eRecovery Management is stuck
The Acer eRecovery Management can be stuck at various steps during either the process of creating the set of recovery disks or through the process of restoring the computer settings.
Common issues is having the software stuck at 0% or 99% or at loading files.
The hard disk or the Acer recovery partition (required to restore the computer to default settings) might be corrupted.
You can try one of the following fixes (or both) below.
Warning:
If the recovery partition from Acer is corrupted and you don’t have a create recovery disk set, you may not be able to restore your computer.
You can use Easy Recovery Essentials (our recovery and repair disk) to automatically find and fix boot errors. Download Easy Recovery Essentials.
Fix #1: Remove any peripherals from your computer and leave only the essentials (keyboard and mouse): printers, USB flash drives, scanners etc.
Fix #2: You can run the chkdsk command through Command Prompt to verify the integrity of your hard drive.
Warning:
chkdsk will check for hard drive bad sectors. If any bad sectors are found, chkdsk will try to repair the sectors resulting in potential data lost found in any of those sectors. Backup your computer!
You need to have your Windows installation CD to boot into Recovery Console and access Command Prompt.
If you don’t have the original Windows CD, you can download Easy Recovery Essentials, our recovery and repair disk for Windows. If your computer displays boot errors, you can run the Automated Repair feature to automatically find and fix boot errors.
Run the chkdsk command by following these steps:
Forgot the password for Acer eRecovery ManagementDefault password
Acer eRecovery Management software default password is
000000 (6 zeros).
Change the password
If you need to change the password, but you are able to boot your computer follow these instructions.
Depending on your Acer computer model the following options can be slightly different, but you should be able to change the password.
Run Acer eRecovery Management in Safe Mode
If you are not able to boot into Windows, you can try running Acer eRecovery Management in Safe Mode and try changing the password from this mode.
To boot into Safe Mode, follow these instructions:
Find the aimdrs.dat file on the recovery partition
If you are not able to boot into Windows or run the software in Safe Mode to change the password, you can try the following alternative: finding the aimdrs.dat file on the recovery partition.
You need to use a live Linux CD to run commands in Terminal. When Terminal is open, run these commands:
Creating the USB recovery drive in Windows 8 doesn’t work
If the Acer Recovery Management software for Windows 8 displays errors when creating the USB recovery drive, make sure you have all the Microsoft Windows updates available and installed to your computer.
Microsoft released a hotfix for this issue in May, 2013.
Your Windows 8 system must have the updates released in May, 2013 by Microsoft installed.
More InformationSupport Links
Applicable Systems
This Windows-related knowledgebase article applies to the following operating systems:
Download Acer Aspire Recovery DiscApplicable ModelsAcer Recovery Disk Free Download
This Acer-related knowledge base article applies to the following computer models:
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